For my home
Individuals & families · from ₹499 per session
- Slow PC & laptop speed-up
- Virus & malware removal
- Wi-Fi & internet troubleshooting
- Printer & scanner setup
- Email — Outlook, Gmail, Microsoft 365
- Smart home & IoT device setup
Online now · 24/7 · 365 days
Computer trouble? Fixed remotely, today.
Slow laptop, virus scare, Wi-Fi that keeps dropping — or a whole office to look after. We connect remotely, you watch every step, and if we can't fix it, you don't pay.
- Windows · macOS · Linux
- Active Directory
- Google Workspace
- Okta & Mimecast
- VMware & Hyper-V
- CCTV & Biometric
NirvaDesk Support
Online · replies in about 2 min
Example conversation
24/7Always online
<2 minAverage first reply
99%Fixed remotely
500+Clients worldwide
15+ yrsEnterprise IT experience
Who we help
IT support for homes and businesses.
Pick your path — each one is built around what you actually need.
For my business
Offices of 5–50 users · from ₹5,000 per month
- Active Directory & Google Workspace
- Employee IT onboarding & offboarding
- Network, VPN & server support
- Email security & Okta SSO setup
- IT asset management
- Managed IT retainer plans
Our services
Remote IT services, all in one place.
Everything is delivered online and backed by 15+ years of hands-on experience.
Windows & endpoint support
OS repair, blue screens, drivers, performance tuning and remote support.
Business
Security & identity
Virus removal, Okta SSO/MFA, Mimecast, password managers and backup.
Networking & Wi-Fi
Wi-Fi, routers, LAN/WAN, VPN, TCP/IP, DNS, DHCP and email gateways.
Business
Cloud & business IT
Google Workspace, Microsoft 365, Active Directory, Jamf and SaaS management.
Business
Servers & virtualisation
VMware, Hyper-V, Windows Server, email migration and monitoring.
Certified
CCTV & physical systems
Surveillance, access control, biometric devices and AV systems.
New
Backup & data recovery
Automated cloud backup, deleted-file recovery and ransomware recovery.
New
Smart home & IoT
Smart plugs, cameras, thermostats, voice assistants and network tuning.
Software & licensing
OS and Office activation, licence audits and app troubleshooting.
New
Web & email hosting
Domain setup, DNS records, business email hosting and SSL troubleshooting.
Business
Firewall & UTM
Firewall configuration, intrusion detection and guest network isolation.
New
1:1 tech coaching
Patient, plain-language walkthroughs so you understand your own devices.
How it works
Fixed in 3 steps. No visits.
Everything happens online — you never leave home or carry your device anywhere.
Reach out
Message us on WhatsApp, email, phone or the form below. Describe the problem in plain words.
We connect securely
One click starts a secure remote session. You watch it all on your own screen, with full control.
Problem solved
We fix it, explain what happened, and confirm everything works before we finish.
- No fix = no charge
- You watch the whole session
- Only with your permission
- Most issues done in under 30 minutes
What clients say
Real fixes, real relief.
A few words from people we've helped — remotely, and usually the same day.
★★★★★
My laptop was crawling and I genuinely thought I'd need a new one. Turned out to be a browser full of junk extensions. Fixed in 20 minutes, fully explained.
Home user · Hyderabad
★★★★★
We moved our 12-person office to Google Workspace with zero downtime. Handled overnight — everyone logged in the next morning and it just worked.
Office manager · Bengaluru
★★★★★
Ransomware hit one of our shared drives on a Sunday night. Someone was on a live session within minutes and most files were back by morning.
Small business owner · Remote client
Illustrative examples based on the kind of work we do. Ask us for references from current clients.
Pricing
Simple pricing. No surprises.
Pay per session or save with a monthly plan. All prices in Indian Rupees (INR).
For home
Quick Fix
One-time · up to 30 minutes. Ideal for a single, simple issue.
₹499
- One remote session
- Basic troubleshooting
- Email or printer setup
- Priority queue
Home Care Plan
Monthly · unlimited minor fixes for one device, with priority booking.
₹999 /month
- Unlimited minor sessions
- Priority response
- Monthly PC health check
- Cancel any time
For business
Starter Office
Up to 5 users, endpoint support, 4-hour response.
₹5,000 /month
- All-device endpoint support
- 4-hour priority response
- AD / Workspace admin
Growing Business
6–20 users, full IT support, 2-hour response.
₹15,000 /month
- AD & Google Workspace admin
- Network & VPN support
- Server & virtualisation
Full Managed IT
20–50 users, complete outsourcing, 1-hour SLA.
₹35,000 /month
- VMware / Hyper-V & servers
- Security hardening & audits
- Dedicated IT partner
Enterprise
50+ users, multi-site, compliance-heavy environments.
Custom
- Multi-location coverage
- Custom SLA & compliance
- Dedicated account manager
No hidden fees · Not resolved = not charged · Custom enterprise plans on request
Common questions
Before you reach out.
Straight answers to what people ask most before booking.
Is remote access to my computer safe?
Yes. Every session needs your explicit permission to start, runs on your own screen so you can watch everything, and ends the moment we disconnect. We never access your device unless you start and approve it.
What if you can't fix my problem?
No fix, no charge. On monthly plans, unresolved issues are escalated at no extra cost until they're sorted.
Do I need to share my passwords?
Only if a fix genuinely needs it. You type your own passwords during the session, and nothing is stored afterwards without your permission.
How fast can you actually help?
Live chat usually gets a first reply in under 2 minutes. Business plans come with defined response-time SLAs.
What payment methods do you accept?
UPI, major debit and credit cards, and net banking for Indian clients; card payments for international clients.
Do you support Mac and Linux, or just Windows?
We support Windows, macOS (including Jamf-managed fleets) and common Linux distributions.
Can you help someone who isn't very tech-savvy?
Absolutely. Sessions are explained in plain language, at a pace that works for you.
About NirvaDesk
Big-company IT skills, made friendly.
NirvaDesk started with a simple idea: the calibre of IT support big organisations rely on shouldn't be out of reach for families and small businesses. It's built on 15+ years of looking after infrastructure that thousands of people depend on every day.
Our method is simple: every session starts with your permission, runs on your screen, and ends with a plain-English explanation of what we fixed.
“Every session ends with a working system and a client who understands what happened — not just a closed ticket.”
Privacy by default
Sessions run only with your consent. Nothing is kept without your say-so.
Fast, direct help
Most requests get a same-day response and are solved in one session.
Plain-language IT
We explain what went wrong and how we fixed it.
Transparent pricing
Flat, published rates. No hourly surprises, no upsell.
Enterprise discipline
The same documentation habits used in large organisations.
A long-term partner
We'd like to be your go-to IT contact, not a one-off fixer.
Get in touch
Let's fix it today.
Reach us any way you like. WhatsApp is fastest for urgent issues.
Sales & new enquiries
hello@nirvadesk.comWhatsApp — fastest reply
+91 88976 35478Location
Visakhapatnam, Andhra Pradesh, India — remote support for clients worldwide